FAQs & Policies
A Thoughtful Process
A few notes on how we work designed to make each experience feel considered, seamless, and beautifully executed.
Because each experience is custom prepared, advance inquiries are recommended. Availability is limited and based on event date, guest count, service type, and setup needs. Two to four weeks is typical; larger events benefit from earlier planning.
Yes. A non-refundable retainer secures your date and begins the design process. Remaining balances are due prior to your event. Deposit amount is confirmed with your customized proposal.
Both delivery and full on-site setup are available. Service style is confirmed with your inquiry and depends on service type, event location, and availability within Hampton Roads.
Yes. Custom requests may be considered based on the occasion, theme, guest count, and seasonal availability. Share your vision during the inquiry and we will create a proposal designed around it.
Please disclose any allergy or dietary concerns during the inquiry process so selections can be made with care. Please note that our presentations include a variety of ingredients and cross-contact may still be possible.
A final guest count is typically confirmed seven days prior to the event to allow for proper sourcing and design. Final deadlines are outlined in your custom proposal.
Retainers are non-refundable. Cancellations made within a defined window may be eligible for a rescheduled date subject to availability. Full details are provided with your booking agreement.
Yes. The Boujee Palate serves clients throughout Hampton Roads, Virginia, including Virginia Beach, Norfolk, Chesapeake, Hampton, Newport News, Portsmouth, Suffolk, Williamsburg, Yorktown, and surrounding communities.